Terms of Use

The Website and the Platform are operated by Adria Analytics d.o.o., with its registered office at Nova cesta 137, 10000 Zagreb, Croatia, personal identification number (OIB): 37753715742, under the NewsLabs brand (we, us, our).

You can contact us at info@newslabs.io or info@adria-analytics.com, or by post at the address above.

If You have a question about Your account or Your access to the Platform, contact Your organisation's administrator first. Questions about these Terms go to info@newslabs.io.

These Terms govern the NewsLabs website at https://newslabs.io/ (the Website), which anyone may visit.

They also govern Your use of the NewsLabs application at https://app.newslabs.io/ (the Platform) as an authorised user (an End User) of an organisation that has an agreement with us for the Platform (the Customer). The sections on access to the Platform, how You may use it and what You are not allowed to do apply to the Platform only.

The agreement between the Customer and us consists of the NewsLabs Terms of Service, the Order Form and the Data Processing Addendum (together, the Customer Agreement). The Customer Agreement governs our relationship with the Customer, including fees, availability, our liability towards the Customer and the processing of personal data on the Customer's behalf. As between the Customer and us, the Customer Agreement prevails over these Terms.

How we handle personal data is described in the Privacy Notice. Our security practices are summarised on the Security page.

In these Terms, You means the person visiting the Website or using the Platform.

The Website may be browsed freely. It provides information about NewsLabs and about us.

Content on the Website, including descriptions of features, benchmarks, blog posts and similar material, is provided for general information only. It is not an offer, a binding quotation, a warranty of any particular result or professional advice. You should not rely on it as the basis for a decision without contacting us first.

When You submit a demo request or subscribe to our newsletter, You are asking us to contact You. This does not create a subscription or oblige either of us to enter into one.

You are not allowed to:

1. copy, reproduce, republish or systematically extract material from the Website beyond ordinary reading and sharing of individual pages;
2. scrape, crawl, data-mine or otherwise collect content from the Website by automated means, or use it to develop, train, fine-tune or benchmark any artificial intelligence or machine learning model;
3. probe, scan or test the security of the Website, or attempt to gain unauthorised access to any part of it or the systems behind it; or
4. use the Website in a way that interferes with its operation or with anyone else's use of it.

The Website may link to or embed content from third parties. We do not control that content, and Your use of it is governed by the terms and privacy policies of the relevant provider.

We may change, suspend or withdraw the Website, or any part of it, at any time. We do not promise that the Website will always be available or free from errors.

Accounts on the Platform are created and managed by the Customer's administrator, or by us at the administrator's request. There is no public self-registration. Your account exists because Your organisation has authorised it, and the scope of Your access reflects the role assigned to You.

Your account is personal to You. You must keep Your credentials confidential, must not share them, and must not allow anyone else to use Your account or use it at the same time as You.

You must notify us and Your administrator immediately if You suspect that Your credentials have been compromised or that someone has accessed Your account without authorisation.

You must promptly follow any changes to access procedures, authentication requirements or configuration that we notify You are necessary for continued secure access.

Your access depends on the Customer's subscription. It ends, without notice to You, when the Customer's administrator removes or suspends Your account, or when the Customer Agreement expires or is terminated. Use of the Platform may also be throttled or restricted where usage materially and consistently exceeds the parameters agreed with the Customer.

You may use the Platform only:

1. for lawful purposes;
2. for the Customer's own internal business purposes and within the scope and usage parameters agreed with the Customer; and
3. in accordance with these Terms, the Customer Agreement, the documentation, and any instructions or guidelines we issue for use of the Platform.

You are responsible for the accuracy and appropriateness of everything You put into the Platform. We are not liable for errors or damage resulting from inaccurate, incomplete or inappropriate input.

You must keep confidential the information You exchange with us in connection with the Platform, including credentials, generated content and business information, in accordance with the terms that bind the Customer under the Customer Agreement.

Any breach of these restrictions may result in legal action. You are not allowed to:

1. access, or allow anyone else to access, the source code of the Platform, modify it, or use it for any purpose other than those permitted by these Terms;
2. reverse assemble, reverse compile, reverse engineer, translate, adapt or create derivative works of the Platform;
3. reproduce or copy the Platform, or sell, lease, sublicense, share, transfer or otherwise make access to it available to anyone who is not an authorised End User, whether or not for a fee;
4. scrape, crawl, data-mine or otherwise systematically extract data or content from the Platform by automated means, or use any robot, spider or similar tool to access or interact with it, except where we have permitted this in writing;
5. use the Platform, its outputs or any data derived from it to develop, train, fine-tune or benchmark any artificial intelligence or machine learning model that competes with the Platform or with our business;
6. probe, scan, penetrate or test the security or vulnerability of the Platform, its infrastructure, systems or networks, or attempt to gain unauthorised access to any part of them;
7. circumvent, disable or interfere with any access control, authentication mechanism or security feature; or
8. use the Platform to create content that is unlawful, deceptive, offensive or defamatory, or that infringes intellectual property rights or any other law.

The Platform, the Website and all intellectual property rights in them, including copyright, database rights, know-how, software, models, algorithms and source code, belong to us and, where applicable, to our third-party licensors. The infrastructure, servers and systems on which the Platform runs remain under our exclusive control at all times.

All rights not expressly granted are reserved. Nothing in these Terms transfers or assigns any intellectual property right in the Website or the Platform to You or to the Customer, apart from the rights in generated content granted to the Customer under the Customer Agreement.

Our name, brand, logo and product names belong to us. You may not use them without our prior written consent, except to refer to the Platform accurately in the ordinary course of Your work.

The Website and its content are provided as they are. To the extent permitted by law, we are not liable for loss or damage arising from Your use of, or inability to use, the Website, from reliance on information published on it, or from third-party content linked to or embedded in it.

Our liability in connection with the Platform is governed by the Customer Agreement, which sets out the remedies available to the Customer. We do not accept liability towards End Users beyond what the law requires.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Croatian law, including liability for damage caused intentionally or by gross negligence and liability for death or personal injury, or affects any right You have as a consumer that cannot be waived.

These Terms are governed by the law of the Republic of Croatia.

Disputes arising out of or in connection with these Terms fall within the jurisdiction of the competent court in Zagreb, Croatia. Where You use the Website as a consumer, this does not deprive You of the protection of the mandatory rules of the law of Your country of residence or of the jurisdiction available to You there.